Business Notice 

To our valued customers,

In these uncertain times please know that our staff at Witch & Willow are supporting our community by implementing imperative regulations and hygiene practices within our business.

Social distancing regulations are now in place, and imperative changes within our store will commence as of Monday 23rd March 2020 until further official government notice.

Our policies ensure that:

  1. Our face to face personal Readings are allocated 15 minutes apart between bookings to ensure essential antibacterial cleaning procedures are carried out.

  2. All Staff have ensured that they will not attend work if showing any signs of being unwell.

  3. In-store customer numbers for shopping will be monitored and limited to 6 people and social distancing of 1.5m restrictions are in place to ensure the health and safety of our staff, customers and the community. 

  4. Hand sanitiser is available in-store at the entry of our shop, also at the sales counter and inside the reading room for your use.

  5. Floors and Furnishings will be cleaned and wiped down with antibacterial wash in regular intervals to eliminate the risk of contaminates.  

  6. If you, (our customer/client) are feeling unwell, please notify us immediately prior to your appointment so we can offer a reschedule or phone reading in place at your convenience.

  7. Respectfully, if you are experiencing symptoms of Flu or  COVID-19, please do not attend your appointment or continue to shop. Please seek Medical Treatment, Testing and Self Isolate.

  8. Notice of trading Days, Hours and Services will be kept updated as changes are monitored and occur in the coming months.


It is important to us that we do what is necessary for our clients and customers to stay healthy so we can offer and maintain a small sense of normality in uncertain times. It is not easy and we understand that many still need the support of the Witch & Willow staff and have agreed to remain open as long as we are able to.


Please don’t forget about your small businesses, shop local and keep us here for you. We will accommodate your needs by selling online, over the phone and local delivering if you have been confined to your home. We are here to support one another.


Kellie and the Witch & Willow Team